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Our convenient, affordable and automated Global NOC service handles routine system maintenance and network monitoring services on a 24/7 basis. We take care of it all escalating alerts, reviewing backups, defragmenting your hard disk, deleting temporary files, preventing viruses and reducing spyware without interruption to your daily business operations.
The result: You're free to focus on your core business, rather than your technology.
Because every organization's requirements are different, we offer a choice of network monitoring services packages to give you the flexibility you need.
- Patch management
- Antivirus/antispyware
- Temp file deletion
- Disk defragmentation
- Asset/inventory reporting
- 24/7 monitoring
- Patch management
- Antivirus/antispyware
- Preventive maintenance for Exchange/Active Directory
- SOPs for correction before escalation
- PSA integration (such as Autotask or Connectwise)
- Limited administration
- Everything in Gold
- PLUS Remote Troubleshoot and Fix, Move/Add/Change on users/groups
- Everything in Gold
- PLUS Remote Remediation
- Everything in Gold
- Plus Remote Troubleshoot and Fix, Move/Add/Change on users/groups
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Our preventative maintenance services help keep your hardware and servers running at peak performance. By defragmenting your hard disks, deleting temporary files and preventing viruses and spyware, we can help prevent most of the problems before they occur. However, since our network monitoring services operate around the clock, our NOC is alerted and resolves most issues before you even know there's been a problem. This improves your system performance and helps you maintain productivity, with less interruption of your daily business.
(add-on for Platinum and Platinum+ Plans)
24/7 network monitoring services and alerting, asset/inventory, full reporting
24/7 monitoring and alerting, ISP vendor management, proactive maintenance, asset/inventory, full reporting
24/7 monitoring and alerting, ISP vendor management, proactive maintenance, asset/inventory, full reporting, remote troubleshoot and fix
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